This is a brief excerpt from PetaPixel
When photographer Jess T. Dugan picked up her luggage after a flight from Chicago to Boston on December 18th, something didn’t feel quite right. It felt a bit lighter than it should have. She opened it up, and, lo and behold, several thousand dollars of camera equipment was missing — oops.Just as you or I would have done, Jess’ next move was to send a concerned e-mail to the folks over at JetBlue, reporting the incident and asking that they reimburse her for the insured value of her equipment — an amount far less than the costs she will actually incur in replacing it. Her argument was that, in accordance with TSA regulation, she did not lock her bags. She also knows for a fact that only JetBlue employees touched the bags between Chicago and Boston. The issue seemed fairly cut and dry.
Unfortunately, all she received in return was a cordial e-mail apologizing for her misfortune, explaining that the TSA does, in fact, allow you to purchase approved baggage locks, and informing her that she will not be compensated for her loss per JetBlue’s Contract of Carriage. Here’s an excerpt of the email:
At JetBlue we make …
By: DL Cade
via planet5D pinterest news http://pins.planet5d.com/photographer-has-2000-in-camera-gear-go-missing-after-a-jetblue-flight/
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